1. Overview
At Ghazala Bukhari (GB), we are committed to delivering your orders with care, efficiency, and reliability. This Shipping Policy outlines our delivery timelines, charges, and processes for both domestic and international orders.
2. Processing Time
- Orders are processed within 1–3 working days after confirmation
- Made-to-order and customized pieces may require additional production time, which will be communicated at the time of purchase
3. Delivery Within Islamabad
- Free delivery within Islamabad
- Estimated delivery time: 1–2 working days after dispatch
4. Nationwide Delivery (Pakistan)
- Delivery available across all major cities including Lahore, Karachi, Rawalpindi, and beyond
- Standard delivery time: 2–5 working days
- Shipping charges apply and are calculated at checkout
5. International Shipping
- We offer international delivery on request
- Shipping charges and delivery timelines vary depending on the destination
- Customers are required to contact our support team before placing an international order
6. Order Tracking
- Once your order is dispatched, you will receive a tracking number via email or WhatsApp
- You can track your shipment through the courier service provider
7. Delays & Exceptions
While we strive to meet all delivery timelines, delays may occur due to:
- Public holidays or peak seasons
- Weather conditions or unforeseen logistical issues
In such cases, we will keep you informed accordingly.
8. Incorrect Address
- Please ensure all shipping details are accurate at checkout
- We are not responsible for delays or losses due to incorrect or incomplete addresses
9. Customs & Duties (International Orders)
- Any customs duties, taxes, or import charges are the responsibility of the customer
- These charges vary by country and are not controlled by us
10. Contact Information
For shipping-related inquiries or assistance, please contact us at: